How do I book a tour?

Once we’ve received your enquiry, we’ll confirm availability and send you a personalised quotation.

To secure your booking, a 25% deposit of the quoted Tash Tours fee is required. Payment can be made securely through our Yoco payment link:

https://pay.yoco.com/tash-tours

Your booking will be confirmed once the deposit has been received.

The remaining balance is payable on the day of your tour, unless alternative arrangements have been made in advance.

For custom and multi-day tours, payment arrangements may differ depending on the itinerary and any third-party bookings involved.

How far in advance should I book?

We recommend booking at least 1–2 weeks in advance, particularly during peak tourist season, school holidays and the festive season.

Cape Town gets busy, and booking early gives us the best opportunity to secure your preferred dates and plan your experience.

That said, we love a last-minute adventure too! If you’re already in Cape Town and would like to explore, get in touch. We’ll always do our best to accommodate you, subject to availability.

For custom and multi-day itineraries, we recommend allowing additional time for planning.

What is included in the tour price?

Our private tours include:

A private, comfortable vehicle for your group.
A professional driver and local tour guide.
Fuel for the agreed itinerary.
Pick-up and drop-off at an agreed location.
Standard parking fees and applicable route tolls.
Your agreed tour duration and itinerary.

Our focus is on making your Cape Town experience comfortable, enjoyable and personal. You’ll have your own vehicle and the flexibility to enjoy the day at your own pace.

What isn’t included in the tour price?

Unless specifically stated in your quotation, the following are not included:

Entrance fees to attractions, national parks, nature reserves and gardens.
Meals, food and refreshments.
Drinks.
Optional activities and experiences.
Gratuities for your driver and guide (always appreciated, but never expected).
Personal travel insurance.
Personal shopping and individual expenses.

Any additional hours or kilometres outside the agreed itinerary may attract additional charges. These will be communicated and agreed upon wherever possible before being incurred.

Where third-party activities or experiences are included in a custom quotation, the relevant costs and arrangements will be clearly outlined.

Are your tours private or shared?

All our tours are private experiences. You won’t be grouped with strangers. Your vehicle and guide are exclusively for you and your travelling companions.

Can we customise our itinerary?

Absolutely! We believe your day should be your way. Our tours can be tailored to suit your interests, preferences and available time. Let us know what you’d love to see and we’ll help put together an experience that works for you.

Where do you collect guests?

We offer pick-up and drop-off at agreed locations within Cape Town and surrounding areas. Please provide your accommodation details when enquiring so that we can confirm the arrangements.

Are children welcome?

Of course! Families are welcome on our tours. Please let us know the ages of any children travelling with you so that we can make the appropriate seating and safety arrangements.

What happens if the weather is bad?

Cape Town weather can be unpredictable. If conditions affect certain attractions or make an activity unsafe, we’ll discuss alternative arrangements with you. Our aim is to make sure you still have a wonderful day.

Can you arrange airport transfers?

Yes! We offer private airport transfers to and from Cape Town International Airport. Get in touch with your flight details, number of passengers and destination for a quotation.

Do you offer multi-day tours?

Yes. We can assist with multi-day experiences, including trips along the Garden Route and other destinations around the Western Cape. Get in touch with your preferred dates and interests, and we’ll help plan your journey.

Please note that accommodation and meals for the driver on overnight trips are for the guests’ account unless otherwise specified in the quotation.

Do you accept last-minute bookings?

Yes! While we recommend booking in advance, we’re happy to consider last-minute enquiries, subject to availability. Contact us and we’ll see what we can arrange.

What if I need to cancel?

If you need to cancel or change your plans, please contact us as soon as possible. We’ll always do our best to assist.

See our cancellation policy for the details.

Frequently Asked Questions